Welcome to Site Connected (“we,” “our,” or “us”). By accessing or using our website https://site-connected.com or any of our services, you agree to comply with and be bound by these Terms and Conditions (“Terms”). Please read them carefully before using our platform.
If you do not agree with these Terms, please discontinue using the website and our services.
1. Overview
Site Connected is a digital platform that connects contractors, suppliers, and service providers across the construction industry. We provide:
Material sourcing services – We help clients find and purchase building materials at competitive prices.
Service sourcing – We connect clients with trusted professionals and subcontractors for services such as delivery, site cleaning, equipment rental, drone visuals, and other construction-related tasks.
We act as a facilitator to streamline procurement and coordination between clients, suppliers, and service providers.
2. Use of Our Website and Platform
By using our website, you confirm that:
You are at least 18 years old and legally capable of entering into contracts.
You will use the website only for lawful purposes.
You will not attempt to disrupt, hack, or misuse our platform.
You will provide accurate and complete information in all quote or order forms.
We reserve the right to suspend or terminate access if we suspect misuse or fraudulent activity.
3. Quotes, Orders, and Service Requests
All quotes for materials or services are subject to confirmation and valid for 7 days unless stated otherwise.
Orders or requests become binding only after written confirmation from Site Connected.
Prices and delivery times may change based on market conditions, supplier availability, or location.
We reserve the right to decline any order or service request at our discretion.
4. Payment Terms
Payments must be made through the accepted methods listed on our website or invoices.
All prices are in Canadian Dollars (CAD) unless specified otherwise.
Applicable taxes, delivery fees, and service charges may apply.
Site Connected does not store or process credit card details directly — all payments are handled securely by third-party processors.
Failure to make timely payments may result in suspension or cancellation of the order or service.
5. Delivery and Service Fulfillment
Delivery times are estimates and may vary due to supplier schedules, weather, or unforeseen conditions.
The customer is responsible for ensuring the site is accessible for deliveries or services.
Site Connected and its partners are not liable for delays caused by events beyond our control.
Once materials or services are delivered or completed, all associated risks transfer to the customer.
6. Returns, Cancellations, and Modifications
Returns or cancellations are handled according to supplier or service provider policies.
Custom, made-to-order, or special-request items and services cannot be canceled or refunded once confirmed.
Any request to modify or cancel an order must be made in writing before the processing stage.
Refunds (if applicable) will be processed within 7–14 business days after approval.
7. Our Role and Responsibilities
Site Connected acts as a facilitator that connects clients with reliable suppliers and service providers.
We do not manufacture materials or directly employ service providers unless explicitly stated.
While we carefully select our network, we are not responsible for damages or defects caused by third-party suppliers or subcontractors.
However, we may assist in mediating disputes between clients and providers when possible.
8. Limitation of Liability
To the fullest extent permitted by law:
Site Connected is not liable for any indirect, incidental, or consequential damages resulting from the use of our platform, services, or materials sourced.
Our total liability shall not exceed the total amount paid by the client for the specific order or service.
We are not responsible for site damages, lost profits, or delays caused by third-party suppliers, contractors, or transporters.
9. Intellectual Property
All content on our website - including text, graphics, photos, videos, icons, and code - is the exclusive property of Site Connected. You may not copy, distribute, or reuse any content without our written permission.
10. Indemnification
You agree to indemnify and hold harmless Site Connected, its affiliates, employees, and partners from any claims, losses, or expenses arising from:
Your misuse of the website or services,
Your breach of these Terms, or
Any third-party claims related to materials or services sourced through our platform.
11. Privacy and Data Protection
Your use of our website is governed by our Privacy Policy. By using our services, you consent to the collection and use of your information as outlined in that policy.
12. Updates to Terms
We may update these Terms and Conditions at any time without prior notice. The updated version will be posted on this page with a revised effective date. Continued use of our services indicates acceptance of the revised Terms.
13. Governing Law
These Terms are governed by the laws of the Province of Alberta, Canada, and any disputes shall be resolved in the courts of Alberta.
14. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
